At visualmasters.com.au (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information:
a. Personal Information
This may include:
Name
Email address
Phone number
Location (e.g., IP geolocation)
Any other information you voluntarily provide (e.g., through contact forms or newsletter sign-ups)
b. Non-Personal Information
This includes technical data such as:
IP address
Browser type
Device information
Pages visited and time spent on the site
Referring URLs
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience and improve our marketing efforts. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We may use your information to:
Respond to inquiries and support requests
Send newsletters or updates (only if you opt in)
Monitor and improve our website functionality
Analyze traffic and usage trends
Conduct advertising and remarketing campaigns
3. Advertising and Remarketing
We use Facebook Ads and LinkedIn Ads, along with associated tracking tools (such as the Facebook Pixel and LinkedIn Insight Tag) to deliver targeted advertising based on your activity on our website.
These tools may collect:
Browser and device information
Page views
Click activity
Conversion data
This data is anonymized and used for analytics, audience segmentation, and ad performance tracking.
You can manage your ad preferences or opt out via:
4. Sharing of Information
We do not sell your personal information. We may share it with:
Service providers who assist with website operations, email marketing, analytics, or hosting
Advertising partners like Meta (Facebook) and LinkedIn for ad targeting
Legal authorities when required by law or in the event of fraud, legal claims, or user safety concerns
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Request access to your data
Request correction or deletion of your data
Opt out of email communications
Limit use of your data for advertising
You can exercise these rights by contacting us at info@visualmasters.com.au.
If you are a resident of:
California: You have rights under the California Consumer Privacy Act (CCPA).
European Union: You are protected by the General Data Protection Regulation (GDPR).
Australia: We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
6. Data Retention
We retain personal information only for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed 100% secure.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may link to third-party websites or services. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Effective Date.” Your continued use of our website constitutes acceptance of any changes.
11. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
Email: info@visualmasters.com.au
Website: https://www.visualmasters.com.au
